Salesforce Monitoring Challenges
Salesforce adopters are faced with many challenges that require a high level of network and application performance tuning due to the unpredictability of the Internet and the extensive configurability of the Salesforce platform. Salesforce, unlike other SaaS applications, such as Microsoft 365, is not an “out-of-the-box” application. It’s typically customized by developers to suit the needs of the enterprise, and it often leverages third-party applications for business functions such as Marketing, Sales and Customer Service. User location can also impact performance, as Salesforce hosts each enterprise’s application environment from a specific data center. With ThousandEyes Active Monitoring techniques and the correlation of application-layer data with network-layer data, ThousandEyes provides enterprises the necessary Salesforce monitoring required for an initial Salesforce rollout or to monitor an established Salesforce deployment, establish performance baselines and provide internal users the best experience possible.