Monitoring Dynamics 365
Dynamics 365 from Microsoft is a suite of customer relationship management (CRM) and enterprise resource planning (ERP) applications accessible through a common look-and-feel user interface. However, while they share some common platform elements, they are all distinct applications that may be delivered very differently. Dynamics can be used with other Microsoft programs and services, such as Microsoft 365.
What makes monitoring Dynamics 365 challenging is that Microsoft has a global network of data centers and an IP backbone network with peering connections with almost every ISP on the planet. Microsoft Dynamics apps are optimized to be delivered over the Internet, and Microsoft strives to get as close to the users as possible. If you’re an enterprise, one of the first decisions companies will have to make about Dynamics 365 is whether to backhaul all your Dynamics 365 traffic through your WAN, through your perimeter security stack and then out to the Internet, or to split-tunnel it directly from the branches out to the nearest Microsoft point of presence.
With ThousandEyes Active Monitoring techniques and the correlation of application-layer data with network-layer data, ThousandEyes provides Enterprises the necessary Dynamics 365 monitoring required for an initial Dynamics 365 rollout or to monitor an established Dynamics 365 deployment, establish performance baselines and provide internal users the best experience possible.